BS ISO 18404:2015 pdf download

BS ISO 18404:2015 pdf download.Quantitative methods in process improvement — Six Sigma — Competencies for key personnel and their organizations in relation to Six Sigma and Lean implementation
1 Scope
This International Standard defines the competencies for the attainment of specific levels of competency with regards to Six Sigma, Lean, and “Lean & Six Sigma” in individuals, e.g. Black Belt, Green Belt and Lean practitioners and their organizations. Yellow Belt is not included in this International Standard.
This International Standard excludes Design for Six Sigma.
NOTE This International Standard sets out the required competencies for individual certification and/or an organization’s certificate.
2 Normative references
The following documents, in whole or in part, are normatively referenced in this document and are indispensable for its application. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies.
ISO 13053-1, Quantitative methods in process improvement — Six Sigma — Part 1: DMAIC methodology
ISO 13053-2, Quantitative methods in process improvement — Six Sigma — Part 2: Tools and techniques
3 Terms, definitions, and abbreviated terms
3.1 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
3.1.1 appropriate authority
authority identified and justified by an organization
Note 1 to entry: This authority can be either internal or external to the organization.
5.2 Adequacy of the organization’s Six Sigma, Lean or “Lean & Six Sigma” strategy The organization shall
a) define, maintain and control an appropriate, documented Six Sigma, Lean or “Lean & Six Sigma” strategy. This International Standard shall define the objectives of the approach and deployment.This will be part of the organization’s overall strategy and can be a separate document, and
b) define, maintain and control appropriate approaches and/or plans of action to achieve these objectives.
5.3 Adequacy of the organization’s Six Sigma, Lean or “Lean & Six Sigma” architecture The organization shall
a) define, maintain and control Six Sigma, Lean or “Lean & Six Sigma” architecture appropriate to the organizational culture, to include infrastructure, steering committees, reporting structures, responsibilities/accountabilities, support,
b) define, maintain and control appropriate numbers and disposition of Six Sigma, Lean or “Lean & Six Sigma” personnel, at appropriate competence levels (see ISO 13053-1), and
c) define, maintain and control appropriate decision-making processes for the Six Sigma, Lean or “Lean & Six Sigma” approach and deployment.
5.4 Adequacy of the skills and competencies of the key personnel
The organization shall
a) determine the necessary competencies for Six Sigma, Lean or “Lean & Six Sigma” personnel subject to the minimum competencies contained in this International Standard,
b) where applicable, provide training or take other actions to achieve the necessary competence,
c) maintain the competencies of its personnel at appropriate levels,
d) evaluate the effectiveness of the actions taken,
e) ensure that its personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of their objectives, and
f) maintain appropriate records of education, training, skills, competencies and experience.