ISO 18065:2015 pdf download

ISO 18065:2015 pdf download

ISO 18065:2015 pdf download.Tourism and related services — Tourist services for public use provided by Natural Protected Areas Authorities — Requirements
1 Scope
This International Standard establishes the requirements for tourist services provided directly by NPAA in order to satisfy visitors while giving priority to the NPA conservation objectives, excluding the marine protected areas.
NOTE These NPAs can be publicly or privately managed, managed by the community or by NGO, or managed by a mixture of some or all of these possibilities.
2 Normative references
The following documents, in whole or in part, are normatively referenced in this document and are indispensable for its application. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies.
ISO 7001, Graphical symbols — Public information symbols
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
3.1 carrying capacity
measure that addresses the question of how many visitors can be permitted into an area in any specific time,taking into account, at least, the risk of degrading the site, its physical capacity, and the visitors’ experience
Note 1 to entry: These desirable limits measure the types and levels of sustainable use.
3.2 controlled camping area
defined geographical space with provision of services where people can pitch a tent for periods of time defined by NPAA and in which cleaning services are provided
3.3 information point
facility providing visitors with information and warnings to assist them in getting around the area
Note 1 to entry: Information points can be staffed (with attendants providing information) or unstaffed (only with information panel, brochures, etc.).
3.4 interpretation activities
visitor management tool that develops awareness and understanding of the NPA’s cultural and natural environments and heightens recreation experiences and visitor satisfaction
Note 1 to entry: Interpretation activities stimulate visitors to learn and gain more appreciation of the values for which the NPA was established. Examples of interpretation activities are trail sight signs, field guides, guided walks or tours, interactive displays.
5.3 Environmental education and interpretation
NPAA shall have education and interpretation programs for visitors to increase understanding and appreciation of the NPA’s environment, culture, heritage, and natural values. NPAA shall plan the environmental education and interpretation service including staff training. The environmental education and interpretation service can be developed through visitors’ centres, interpretive tours, nature workshops, botanical exhibits, geological exhibits and hide-observation points for fauna, wildlife exhibits or guided tours, documentary films, etc. Visitors’ centres shall provide information, interpretation, safety, and recreation services through videos, displays, and other interpretive resources. Guided tours in foreign languages, according to visitors’ demands should be available. The self-guided interpretive tour routes shall be marked and indicated and any necessary interpretive material shall be provided. NPAA shall establish maximum group sizes for nature workshops. The botanical exhibits shall show the species of the NPA ecosystem and may also have species cultivated in the natural protected area of ethno botanical interest. Specimens shall have signs or cards indicating scientific, common, and local names and areas of distribution.