BS EN 17161:2019 pdf download.Design for All – Accessibility following a Design for All approach in products, goods and services – Extending the range of users
1 Scope
This document specifies requirements that enable an organization to design, develop and provide products, goods and services so that they can be accessed, understood and used by the widest range of users, including persons with disabilities. This document specifies requirements and recommendations that enables an organization to extend their range of users by identifying diverse needs, characteristics, capabilities, and preferences, by directly or indirectly involving users, and by using knowledge about accessibility in its procedures and processes. This document specifies requirements that can enable an organization to meet applicable statutory and regulatory requirements as related to the accessibility of its products, goods and services. The requirements set out in this document are generic and are intended to be applicable to all relevant parts of all organisations, regardless of type, size or products, goods and services provided. This document promotes accessibility following a Design for All approach in mainstream products goods and services and interoperability of these with assistive technologies. This document does not provide technical design specifications and does not imply uniformity in design or functionality of products, goods and services.
4 Context of the organization – Design for All approach
4.1 Accessibility following a Design for All approach
The organization shall apply a Design for AlI approach throughout the organization in order to achieve accessibility outcomes by addressing the requirements specified in this document. The organization shall seek to extend the range of users of its products and services, taking account of human diversity including older persons and persons with disabilities. The organization shall maintain documented information related to its Design for All approach as listed in 7.5. This can be integrated within existing documented information, including that maintained as part of established management systems (see also 4.5). A Design for All approach focuses on accessibility and usability from the earliest possible time and throughout all stages in the life of products and services including interoperability across the end-to-end chain of use. NOTE 1 Applying a Design for AllI approach does not mean“one size fits all”. Each design process and its outcome are unique. Focusing on the combination of accessibility and usability involves both access and ease of use based on considering a diverse range of needs, characteristics, capabilities, and preferences. It can affect task effectiveness and efficiency as well as user satisfaction with the product or service. Taking account of greater diversity often improves accessibility and usability. It results in products and services that can be accessed, understood and used by the widest range of people. Access, understand and use is about how people generally interact with a product or service: first they access it (approach and perceive); secondly they understand it (comprehend and decide) and thirdly they use it (act or react). In order to allow for equivalency in use, multiple solutions or personalization may be needed.
BS EN 17161:2019 pdf download
